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Industry News

Token reveals self-serve innovation

RFID solutions provider Token has announced a “groundbreaking” addition to its portfolio with the launch of self-serve top up stations.

The new solution enables visitors at events to independently add credits to their RFID wristbands or cards, without the need for supervision by event staff. The self-serve kiosks can scattered throughout a facility to help ease access for users.

Token said the innovation will help to reduce queues, staffing costs and financial reconciliation time for event organisers, ticketing companies and vendors.

The launch comes after the roll-out of the firm’s cashless payment system, which Token said can be used with the new self-serve stations at events.

Simon Guerrero, chief executive of Token, said: “The events industry is more competitive than ever before, and every player in the space – from ticketing companies to festival organisers to sponsors – is ready to embrace innovation as a competitive edge.

“We’re proud to be the world’s first company to launch a self-serve solution for cashless payments, and are certain that early adopters will see unparalleled return on investment along with increased customer satisfaction rates.”

Meanwhile, Token has moved to enhance its presence in both the UK and US by opening a number of new offices.

The sites in Manchester, England, and Kansas in the US will support the Token headquarters in Sydney, Australia.

Matt James, chief operating officer at Token, said: “We’re growing at a very fast pace and are looking to fill many open positions.

“Opening the international offices is an important step in our journey to scale up the company’s operations and become a global force in the RFID technology space.”

Image: Token