Industry News

Mitel to enhance tech capabilities at MLB stadia

Business communications company Mitel has partnered with Major League Baseball to power the North American league’s communications tools and ballpark connectivity.

The multi-year deal covers all 30 MLB ballparks across the US and Canada. Through the partnership, a unified system featuring enhanced security and call recording capabilities will be set up at ballparks, replacing the existing 30 independent platforms for dugout, bullpen, video review rooms and press box communications that currently exist.

The new system will ensure communication systems comply with all MLB rules and regulations by providing the capability to record and monitor all communications conducted on phone lines.

Mitel has already started working with MLB and club technology departments to begin installations at all 30 ballparks. The new systems are due to be in place in time for the opening day of the 2018 MLB season on March 29.

Mitel also becomes the presenting sponsor of league-wide instant replay reviews, and the official business technology and communications partner of MLB.

“Mitel is a global leader in providing the kind of sophisticated, custom communications network that addresses the unique needs of Major League Baseball and our 30 clubs,” said Chris Marinak, MLB’s executive vice-president of strategy, technology and innovation.

“Mitel will provide a unified communications system featuring the latest technology across all 30 ballparks. We are delighted to welcome them as a new league partner.”

Rich McBee, Mitel’s chief executive, added: “Major League Baseball represents the highest standard of performance, and success in the game relies on effective communications. As MLB seeks to enhance the game experience for both current and future fans and participants, Mitel is privileged to help bring forward new technologies to improve collaboration.”

Mitel holds partnerships with more than 30 sports organisations, including MLB teams the Boston Red Sox, San Diego Padres and San Francisco Giants.

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