Business solutions company Activity Stream is offering an innovative way for venues to surprise customers celebrating a birthday at one of their events.

The company has developed an AI-based solution which alerts venue operators of a customer’s birthday. The venue is then able to surprise the customer with a series of unique experiences.

One lucky customer was attending a performance of the Stavanger Symphony Orchestra at the Stavanger Koncerthus in Norway when she was a beneficiary of the initiative.

Before attending the event, the customer went for a meal at a nearby restaurant, where she received a birthday card with complimentary tickets to another event, along with a seat upgrade at the Stavanger Symphony Orchestra show.

Read the full article on creating meaningful customer moments for your clients here.

Activity Stream will be showcasing at TheTicketingBusiness Forum at Emirates Old Trafford on 17-18 April

Image: Seier+Seier