Utah Jazz arena goes fully cashless

Vivint Smart Home Arena, home of the Utah Jazz NBA basketball team, has detailed plans to transition to a fully cash-free model this month.

From this Saturday, the venue will only accept credit, debit and prepaid cards, and mobile payments at all food and beverage points of purchase. The cashless model also covers the arena’s box office and the Utah Jazz Team Store.

The announcement comes after the arena began its phased transition to cash-free purchases last October. During this phase, cash-free purchases were accepted at select locations on the main and upper concourses to improve speed of service and enhance the fan experience.

The phased transition proved successful, with initial testing finding that cash-free transactions resulted in a 10 to 30 per cent reduction in time spent in line for concessions.

Vivint Smart Home Arena president John Kimball said: “The feedback from our initial phase of the cash-free transition was resoundingly positive. There’s no doubt that cash-free transactions have sped up the lines at our concessions locations so fans can get back to the action quicker, and we’re eager to expand the cash-free environment to all food and beverage locations, the box office, and Utah Jazz Team Store for the benefit of all fans.”

Mobile payment options will include Apple, Samsung, Google and Android pay. Jazz Notes will also be accepted, as well as payments through the Utah Jazz + Vivint Arena app digital wallet.

Fans who are unable to pay electronically will be able to use five cash-to-card kiosks, which will be located throughout the main and upper concourses and the America First Atrium. The machines will be free to use and convert cash to a prepaid Mastercard debit card that can be used inside or outside the arena. The arena noted that cash-to-card conversions have accounted for less than one per cent of all transactions at the venue since October.

Fans will also have the chance to skip the line at R&R Barbeque, El Cubasco and the team store by ordering express pick-up or in-seat delivery through the Jazz app or online at www.vivintarena.com/skiptheline.

Image: Vivint Smart Home Arena