PayPal launches iZettle Food & Drink service

PayPal has launched its iZettle Food & Drink point of sale (POS) solution for the UK hospitality sector.

The solution aims to provide businesses with a fast point of sale complete with features such as an intuitive product library, a smooth checkout process via card reader iZettle Reader 2, customised layouts and fast onboarding of staff.

The launch comes two years after PayPal acquired Swedish mobile payments company iZettle in a $2.2bn deal, with the division now seeking to assist UK hospitality businesses as they seek to reopen after lockdown and operate under social distancing rules and new expectations concerning sanitation.

iZettle chief executive Jacob de Geer said: “Given today’s environment, businesses of all sizes need to be more agile to meet increasing customer and technology demands, while having the flexibility to run their business by taking sales across multiple channels, including online, in app and in-store.

“We’re proud to launch iZettle Food & Drink to support small businesses across the UK. We developed this product so merchants could better service customers, whilst ensuring they have the tools they need to grow.”

iZettle Food & Drink features include remote payments, allowing merchants to charge customers by sending a payment link via SMS, WhatsApp, email or via social media, meaning customers no longer need to be physically present at the time of transaction.

Merchants can also perform bulk product actions, such as amending tax and VAT rates, designed to speed up workflows. An integrated delivery feature will soon enable merchants to manage all orders in a single place – from sit-in dining, to takeaways via delivery services – directly from the iZettle Food & Drink app.

The UK’s Competitions and Markets Authority (CMA) cleared the iZettle acquisition last year, but PayPal was also fined £250,000 after breaching the terms of an initial enforcement order to keep the businesses separate.