The Florida Panthers NHL ice hockey team has agreed partnerships with technology platform Venuetize and software company Bypass to provide cashless experiences for fans at BB&T Center.
Venuetize will serve as the Panthers’ mobile partner, while Bypass, which is now part of Fiserv, becomes the team’s point-of-sale system partner for BB&T Center. The partnerships will enable the Panthers to offer safer and more convenient purchasing experiences for fans at BB&T Center.
Mobile ordering will now be possible through the NHL league-wide app, while contactless purchases and payments will be available via self-service kiosks. User-friendly Clover devices will also be located at concession stands throughout the arena, with mobile ordering to allow for shorter concession lines and contactless dining for concerts and events at the arena.
The Panthers hope that moving to a cashless operation will enable the team to operate in a more intelligent way, with access to integrated insights and real-time reporting to facilitate the delivery of better fan experiences. Season ticket territory members will also be able to access exclusive offers, discounts and partner offers using only their mobile device.
Sean McCaffrey, chief operating officer for the Panthers, said: “After a long and thorough search for the best mobile partner for the Florida Panthers and BB&T Center, we’re excited to partner with Venuetize to provide a safe, convenient and contactless experience for fans as they attend games at the BB&T Center.
“With the addition of the Bypass partnership, we are able to seamlessly integrate the mobile fan experience with the latest innovative point-of-sale technology to make sure fans have a safe and smooth purchasing process while at BB&T Center events and hockey games.”
Craig Duncan, chief revenue officer at Venuetize, added: “We are thrilled to be part of the Florida Panthers next-generation mobile strategy and to partner on delivering safe and convenient services to their fans. Going completely cashless in the BB&T Center is a big first step of many more to come in which we’ll be leveraging the mobile channel and engaging at deeper levels with their fan base both in and out of the venue.”
Image: Florida Panthers