Wells Fargo Center shifts payments to Shift4

Wells Fargo Center, the home of Philadelphia’s major league teams, has selected Shift4 to process payments for all its online and in-person ticketing, food and beverage concessions and retail sales.

Under the agreement, Shift4 will become the official payment processor for 20,000-capacity Wells Fargo Center and the Philadelphia Flyers, the National Hockey League (NHL) team. Shift4 will process the ticketing, concessions, and retail transactions for the 2022-2023 Flyers season. The ticketing transactions will be processed via an integration with Paciolan.

Pennsylvania-headquartered Shift4 also assumes naming rights for the Center City Club, the Wells Fargo Center’s exclusive event-level club, which Shift4 plans to rename as the Shift4 Club.

Wells Fargo Center, which is also the home of the National Basketball Association’s (NBA) Philadelphia 76ers, hosts over 250 events and millions of fans each year.

“We are always striving to implement new ways to improve our fans’ experience, and Shift4’s technology will make transactions in Wells Fargo Center – from food and beverage to retail – easier than ever,” said Dan Wise, senior vice-president of corporate partnerships at Philadelphia Flyers and Wells Fargo Center.

“Shift4 has built a reputation across sports and entertainment for enhancing fans’ commerce experience, and we look forward to building on this partnership.”

Wells Fargo Center is currently undergoing a multi-year $300m+ transformation project that began back in 2018.

Anthony Perez, Shift4’s head of enterprise, said: “Wells Fargo Center is central to Philly sports fans, and we’re committed to powering an enhanced, modern event experience for them. Our end-to-end commerce solution simplifies venue operations, reduces costs, and improves the overall fan experience.”

Image: Wells Fargo Center