GlobalCommand seeks to revolutionise GSOC concept

Operations management software provider for venues and large-scale organisations, 24/7 Software, has launched a new platform which it claims redefines how Global Security Operations Centres (GSOCs) are implemented across the leisure, sports, and entertainment industries.

GlobalCommand enables multi-venue organisations to establish centralised GSOCs in just weeks, providing efficiency and scalability to their operations. The platform has already been introduced by organisations such as SoFi Stadium and Hollywood Park, Kroenke Sports & Entertainment and Six Flags Entertainment Corporation.

While traditional GSOC solutions require significant hardware, complex IT infrastructure, and large teams, often taking years and millions of dollars to implement, GlobalCommand seeks to disrupt this model with a configurable, real-time operational dashboard that can integrate with existing venue systems, such as video management, weapons detection, and Internet of Things (IoT) devices.

By automating operations and delivering critical data, 24/7 said GlobalCommand allows organisations to make informed decisions without requiring extensive infrastructure or lengthy implementation.

“GlobalCommand is designed to revolutionise how venues operate at a global scale,” said Matthew Dobrosevic, vice-president of product, integrations and analytics at 24/7 Software.

“Our platform delivers unmatched ease of use and scalability, whether supporting Six Flags’ 40-plus parks, or SoFi Stadium and Hollywood Park. It bridges the gap between safety, security, facilities, and guest services, granting organisations global transparency and the power to act remotely to manage risk.”

Although deemed to be ideal for large, multi-venue organisations, GlobalCommand also benefits smaller organisations such as campuses and districts with multiple venues. Its scalability ensures real-time visibility, even with smaller teams. 

“Venues with remote leadership are increasingly recognising the value of a global dashboard like GlobalCommand,” Dobrosevic continued. “Operators can make faster, smarter decisions with real-time insights, regardless of their venue’s size or location.”

GlobalCommand consolidates data from multiple systems into centralised dashboards, allowing operators to monitor security, optimise guest experiences, and track facilities management—all in real time. Automated notifications keep key stakeholders informed of critical issues.

The platform’s Global, Regional, and Facility-level dashboards aggregate data from venue systems, providing decision makers with actionable insights to improve efficiency and ensure safety.

“What sets GlobalCommand apart is its adaptability to venues of all sizes and industries,” Dobrosevic added. “Our scalable, user-friendly system meets the needs of both small teams managing a single campus and large organisations with multiple properties, making it the preferred solution for top names in sports, entertainment, and leisure.”