Coordinator & Operations Manager – Stadium/Arena

Location: Midlands

Reporting to: Head of Operations

Salary: £35,000 plus benefits

Experience:stadium sports, events hall, concert hall, arena and exhibitions centre

To support the operational team in delivering the best customer experience for visitors.


Main duties and responsibilities:

  • To develop, implement and maintain best operating procedures in conjunction with the Head of Operations and Safety Officer
  • Prepare all relevant documentation in preparation for the event – including the brief and circulate to relevant departments
  • Key liaison for broadcast and media for all events, in terms of technical and logistical liaison
  • Liaising with Partnership departments to ensure activation areas are allocated on match days
  • Support the Head of Operations with the operational liaison Match Days / Events ensuring that the venue is ready
  • Review and implement operational procedures along with the Safety Officer to improve client and customer experiences across all types of events
  • To support the Head of Operations both operationally and administratively
  • Improved coordination with other departments onsite in delivery of events/match days and have a better oversite on what is happening within the building
  • Support the Head of Operations and Safety Officer to ensure the company’s health and safety policy is implemented consistently across all areas


Key skills:

  • Possess outstanding communication and liaison skills and able to forge strong professional working relationships with people
  • Exceptional organisational skills, able to work on multiple projects and tasks at once
  • Be able to work well under pressure and in a busy and fast-pace environment
  • Comfortable in working to their own initiative and provide solutions to problems
  • Outstanding communication skills both oral and written
  • Enthusiastic and reliable with a positive attitude
  • Able to work independently as well as alongside other departments
  • Smart and well presented
  • Dynamic and pro-active in developing solutions and sharing ideas



  • 3+ years’ experience of operational experience.
  • Previous operational knowledge of managing a large, multi-purpose venue (essential)
  • Ideally have experience of stadium sports events, concert delivery and exhibitions but all three are not essential.
  • Experience of work with essential stadium/arena legisation e.g., safety certificate
  • Knowledge of how to execute operational plans as part of a team
  • Project management experience (desirable)
  • Hold a IOSH Qualification (essential)
  • Hold a NEBOSH Qualification (desirable)

Interested in this great challenge? Please send your CV via the SUBMIT button or directly to Beatrice