Director of Stadium Operations, MAPFRE Stadium, Columbus
Description
Columbus Crew SC is seeking a Director of Stadium Operations that will be responsible for overseeing the safe and effective operation of MAPFRE Stadium, including the day-to-day management of all stadium functions (facility maintenance and engineering, security, guest services and fan experience, and event operations). The position requires physical labor and technical skills.
Essential Duties & Responsibilities
- Direct the stadium operations staff and provide all the operational coordination for stadium events, repairs, and projects; Coordinate all major events held in the stadium
- Supervise, hire and manage all stadium operations staff and personnel; Supervise and administer all stadium related contracted services
- Annually prepare and manage facility operating budget, capital budget and individual event budgets exercising fiscal control over fixed assets, inventories and contracted services. Review and approve all stadium related purchases and contracts
- Identify improvement projects for stadium; Solicit competitive pricing, obtain necessary approvals; liaison with contractors, review and approve work completed
- Check building for preparedness on game day; review game day event sheets; review stadium checklists, chair game production meeting; coordinate TV network needs; review all gameday logs and reports, review and comply with MLS Fan Conduct and Security Best Practices
- Represent the stadium to promoters, College Athletic Directors, managers of events and other entities who contemplate utilizing the stadium; review contracts; coordinate all stadium departments with users of facility; review stadium expenses
- Provide any operational support and staff needed for special events, game days, or hospitality functions
- Develop guest service programs, policies and training staff in all areas of problem solving
- Maintain offices, grounds and all other parts of the stadium and surrounding property
- Organize and secure all stadium storage areas
- Develop and maintain good working relationships with local municipal bodies (county and local police, fire department, traffic control) to ensure and enhance the success of both the long-range planning process, as well as the day to day operating environment
Measurements of Success
- Recognized as one of the finest stadiums and stadium operations in professional sports
- Comply with MLS Best Practices
- Demonstrated high degree of problem solving, efficiency, and provided guest-friendly environment
- Effectively managed stadium events and projects
- Demonstrated knowledge of most up-to-date systems and operations of a sports facility
- Demonstrated strong management, training and leadership
- Consistently managed budgets to targeted amount
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
