Event Manager – Bonus Arena

Main Purpose

To manage and deliver professional and financially successful events at the Bonus Arena in Hull.

Key Accountabilities

• To be responsible for the administrative and practical preparation of events.
• Provide promoters and event organisers with venue information, advice and manage the client through the event planning process to event delivery.
• To liaise with all internal venue departments to ensure the smooth running of events, ensuring at all times that the high standards expected at the venue are maintained.
• To act as Duty Manager as per rota. This will involve managing the front of house aspects of an event, liaising with the promoter/organiser of the event and ensuring the smooth running of events from start to finish.
• To arrange/rota staff for events in an accurate, safe and cost-efficient way and in accordance with business requirements.
• To consider and manage public safety at all times ensuring that all relevant legislation and licensing conditions are adhered to at all times.
• To ensure the administration and recharging of front of house resources is accurately maintained. This will require effective and timely consultation with other relevant internal staff.
• To act as joint line manager for all casual hosting, security, and hospitality staff.
• To be a key holder for the building and assist with the emergency evacuation of the building when required.
• Ensure at all times compliance with Health & Safety regulations and to pursue any training requirements needed for specialist areas.
• To assist other departments in the sourcing of venue based activities and events.
• To support the planning and execution of conferencing events as required.
• Deliver team briefings and debriefs as and when required.
• Any other reasonable duties assigned by the Head of Operations or General Manager.

Skills and Competencies

• A proven track record of working in an events based environment, ideally within a similar multi-purpose space with a mixed programme.
• A solid grounding of planning, designing and operating multiple event types including live music, comedy, theatre and conferencing/corporate.
• Knowledge of the local and regional entertainment offers and venues.
• A high level of awareness of Health and Safety issues regarding venue management and event management.
• Experienced in the management of statutory requirements.
• Experience of successfully working to strict time deadlines with the ability to effectively prioritise a range of tasks.
• Smart appearance and presentation.
• Strong people management skills.
• Strong interpersonal, negotiation and communication skills.
• Understanding of AutoCAD and both interpreting and creating event plans.
• Proven IT experience including MS Office packages.