Primary Responsibilities

The Event Manager will assist in planning, designing and executing special events at Levi’s Stadium. The position will be responsible for multiple concurrent events sold by the Special Events Sales Team as well as assisting with certain internal events. The Event Manager will work with clients, internal departments, and outside vendors to coordinate all logistics to execute each assigned event. The Event Manager will act as the liaison between the client and Levi’s Stadium, streamlining communication to the appropriate departments and ensuring all updates and changes are communicated effectively.

Secondary Responsibilities

Participate in internal and external meetings as required, including but not limited to walkthroughs and tours of event spaces for clients and vendors, menu reviews, department meetings, staff meetings, pre-event meetings, etc.

Act as on-site manager for assigned special events to monitor entire event production, from install to strike. Build event order packets for each client including information related to budget items, operational notes, BEOs, room layouts and maps, event timeline, run of show/production elements, security information and any other pertinent information.

Update and send out weekly and monthly event notes. Create agendas and notes for weekly and monthly meetings. Work with food & beverage provider, Levy, on menu creation, menu customisation, and execution of catering and staff needs for all events. Ensure all event payments are received in a timely manner and track all invoices pertaining to the event.

Create post-event notes upon completion of every event and meet with internal stakeholders to review event wins and event challenges. Conduct post-event surveys with each client with a goal of receiving feedback and connecting on future event opportunities. Analyse all aspects of event operations with a strong focus on continuous improvements in the guest experience and event experience.

Minimum Qualifications

Must be able to work events from start to finish throughout the year which may include nights, weekends and holidays. Must possess a professional demeanour and excellent verbal and written communication skills. Must be creative, detail-oriented, and capable of working on multiple projects simultaneously. Must have the confidence to make quick, logical decisions under pressure.

Must be able to work independently without constant supervision. Must be a team player, willing to contribute to team projects and work with others to achieve department goals. Must be able to take constructive criticism and change direction to suit operational needs. Thorough understanding of the complexity of events and the hours that go into successful planning and activation. Solution oriented with a ‘can-do’ attitude

Education/Experience

Bachelor’s degree required. At least three years of professional experience, preferably in the hospitality industry or working on large-scale events for the sports and entertainment industries. Must possess a strong working knowledge of MS Office software, with an emphasis on Excel and PowerPoint. Experience working with a broad spectrum of internal contributors including event sales, event operations, catering, audio visual/production teams, security, accounting, legal, etc.