Hospitality Manager

Delaware North UK is hiring a full-time Hospitality Manager at the exciting Pride Park Stadium in Derby. Working at this buzzing location, the excitement isn’t just on match days. As a Hospitality Manager, you will be leading and inspiring our energetic teams, directing the day-to-day hospitality service delivery of first-class dining experiences to our excited guests. If you share our vision for operational excellence and are looking to lead diverse and passionate teams in an incredible setting, take a shot at your career with us. Apply now to join our incredible team.

At Delaware North UK, you’ll find yourself working at the coolest venues with some of the best team members. Here, talent and hard work are rewarded, so although this might not be your only job, it may be your best. We’re looking to create the future of hospitality, so if you’re ready to take the next step, shoot and score your future career with us and see why Delaware North is your best move yet. As our team member, you’ll receive:

• A generous 33-day holiday allowance (including bank holidays)
• Favourable pension contributions
• Experience in a dynamic workplace hosting exciting sporting events

Help us delight the world by applying today.

• Demonstrate leadership to teams, supporting with onboarding, training, and developing our strong frontline of team members and supervisors, promoting service excellence
• Elevate the guest experience by supporting hospitality services using business efficiency tools, organisational skills, and resources, delivering top-tier service and satisfaction
• Build strong relationships with senior business leaders and provide administrative assistance as needed
• Ensure the operation complies with current health and safety, food hygiene, fire regulations, licensing laws, and trading standards, maintaining Delaware North’s policies and standards of excellence, as well as following all procedures for finance and purchasing

• Operational experience in a similar environment
• Skills in IT literacy, written and verbal communication, self motivation, service orientation, and customer focus
• 3 years’ experience in a similar role or experience in 5-6* fine dining environment is benficial
• Extensive knowledge of the food and beverage industry within hospitality environments is beneficial