- Newly created role reporting to the Head of Operations
- Strong change agenda, driving strategic vision through to delivery
- Ability to establish robust planning and operating procedures
- Join one of the most iconic brands in world rugby
Harlequins is one of the oldest and most famous rugby clubs in the world. Founded in 1866, the Club has, throughout its vibrant history, been a proud innovator in the game both nationally and globally. The Club is a founder member of the RFU and is as famous for its quartered shirt, as for its expansive style of play.
Harlequins is currently ranked amongst the best Premiership and Premier 15s rugby clubs in this country and Europe. The Club is a founding member of the RFU and boasts more presidents than any other club as well as a healthy dose of international players across both its championship winning Men’s and Women’s Teams. The Club regularly attracts over 90% capacity attendances to its matches at the Stoop, whilst in Dec staging ‘Big Game’ at Twickenham stadium. Big Game has become an annual fixture in the gap between Christmas and New Year, regularly attracting sell out 80k crowds of largely locally based Harlequin’s supporters, their friends and families and big event fans. The match is not only the biggest annual match of club rugby in the world but is also frequently the biggest festive sporting event in the country.
Reporting to the Head of Operations, this is an exciting opportunity for a Stadium Operations Manager to help to steer Harlequins Operations Team into the next stage of its development. The Stadium Operations Manager will run a motivated, efficient, and highly professional operation that aligns with the values and ambitions of the Club. The Stadium Operations Manager is a key role in the organisation, responsible for ensuring a high level of service to all users of the stadium (staff, players, members, event hirers, local community etc.). The successful candidate will have experience in managing a stadium/ or venue, health and safety, writing policy and procedures, contract management, project management and ensuring that the cross coordination of all departments (C&E, Facilities, Cleaning, Groundsmen, Security, Event Stewarding) deliver to a high standard every day.
The successful candidate will be an exceptional collaborator and communicator, with the ability to align internal and external stakeholders ensuring a positive experience for all, whilst consistently achieving results. The candidate will demonstrate experience in managing and delivering an effective day to day stadium operation driving change, through an innovative style, introducing new planning and delivery procedures to transform teams and operations.