Venue Manager

Our O2 Venue teams wow our customers on event nights. As Venue Manager at The O2 you will ensure the smooth running of events from the planning stage to when our last guests leave the venue.

This is a great opportunity to join a world-class venue, planning a full range of events within The O2 Arena and all external spaces.

You’ll work closely with Event Promoters and deliver all their contractual entitlements; manage the event planning process, adhering to licensing stipulations and house policies and procedures; and carry out the role of Duty Front of House Manager on allocated events, to provide exceptional levels of service.

Alongside all Venue Managers, you assist with the performance management of everyone who works on an event night, from Front of House stewarding and security providers to Fire Officers and Medical staff.

You’ll deliver training sessions with all Front of House staff as well as internal departments regarding emergency procedures, general operational duties, including Orientation.

We’re looking for someone with relevant event management experience of medium to large scale events, gained in a variety of, or similar venues. You’ll have experience of entertainment, stadia, and arena security and crowd management and liaising with the police and professional bodies.

Commercially astute with sound financial management skills; you’ll be able to demonstrate a thorough health and safety management knowledge.

You’ll need to be resilient with the ability to demonstrate consistent decision-making skills under pressure in a busy environment.

You’ll want to raise the bar in this role and be solutions focussed; we encourage new ideas and innovation and value everyone’s opinion.

Ready to be an essential part of our team? Join us, where each day brings a new and exciting challenge!

We’ll give you a thorough induction on how we work at AEG. Our induction and onboarding programme is a great way to meet other new starters in AEG and to learn about our culture and values. We will give you training in our systems, policies, and procedures so that you’ll be set up for success.

Where: You’ll be based at The O2, Peninsula Square, London SE10 0DX. We offer flexible start and end times and are open to and welcome flexible working conversations.

So why apply?

AEG is an inclusive organisation where we value everybody’s contribution. We empower and trust our people to do the right thing. We go the extra mile, for our customers and each other, every time. We are always open to new ideas and respect all opinions. We support and bring out the best in each other. We really value our people and inspire them to be the best in class, always!

You can find out about our Vision and Values here: https://careers.aegeurope.com/our-values

AEG have 8 Employee Network groups, who give our employees a greater voice in the steps the business takes to continuously improve our workplace: https://careers.aegeurope.com/our-culture/employee-network-groups/

Our benefits can be found here: AEG Benefits

Our commitment to inclusion

We are committed to fostering a diverse and inclusive workforce. We believe in equality of opportunity for all and our approach to recruitment and selection is fair, open and based purely on merit. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. If you require reasonable adjustments in any recruitment process with us, please make us aware.