Venue Security Manager

OPERATIONS TEAM

We’re smooth operators! And, there’s never been a more exciting time to join! We have the new Hilton Garden Inn hotel opening 2022, Escapade – our luxury onsite residences in construction, new access control implementation, traffic and transport strategy, as well as the maintenance and development of new leisure programmes to deliver on the business’ longer term strategy of sustainability and diversification.
You’ll play an essential role in a fast-paced team that is made up of

• Venue (Track, site and buildings)
• Medical (Onsite medical facility and services)
• Security (public safety and site security)
• Health & Safety (including circuit safety team)
• Public Events (including the British Grand Prix, MotoGP, Classic and Club meetings and bespoke leisure events)
• Corporate & Hospitality events (Day to day delivery of track days, testing and conferencing, banqueting, catering and hospitality).

JOB PURPOSE

The post-holder is responsible for the operational management, leadership and development of the security services at the venue (with an emphasis on the provision of the 24/7 security provision). The post-holder will support any activities necessary to enable the business to respond effectively to security related incidents and emergencies on site. The post-holder will report to the Senior Security Manager.

KEY RESPONSIBILITIES

The post has a direct impact on the safety and security of the venue. It is essential that the venue security is managed and operated to the highest standards.
Specific responsibilities include:
Effectively recruit, train, evaluate, motivate, delegate and monitor activities of the Venue Security Team.
Effective supervision and management of the Security Accreditation Officer.
Monitoring and maintain physical security systems (e.g., access control, CCTV, intruder alarms).
Monitoring and maintaining a secure perimeter to the venue.
Maintain a high standard of security service provision to contracts on site (e.g., SIM, PEC, Escapades and Hilton Hotel).

Liaise with relevant stakeholders and tenants on site security related matters.
Develop relevant security related policies and procedures.
Conduct security related investigations as required.
Identify and record insecurities or maintenance issues throughout the Venue.
Represent / deputise for the Head of Security as required.
Deliver security services to Silverstone core values.

TEAM RESPONSIBILITIES
Team Standards & Responsibilities
o Promote at all times the professional image of the company by ensuring high standards of both professionalism and personal presentation.
o Participate in staff training as required.
o Comply with company policies and health and safety requirements at all times, encouraging an awareness of health and safety requirements.
o Any additional responsibilities as reasonably required.

PERFORMANCE RESPONSIBILITIES
Performance will be monitored against the following:
o Objectives set through the Personal Development Review (PDR) process
o Ownership and completion of agreed business priorities in a timely manner

KEY RELATIONSHIPS
o Colleagues and Team members
o External Contractors
o Key Stakeholders

KNOWLEDGE, SKILLS AND QUALIFICATIONS
o Ability to operate in a dynamic working environment.
o Attention to detail, handling multiple tasks and deadlines.
o Ability to work on own initiative in a dynamic environment.
o Professional presentation reflecting the Silverstone values.
o Able to manage relationships with variety of stakeholders at all levels.
o Dynamic, self-motivated and innovative.
o Ability to work under pressure.
o Performance driven work ethic.
o Excellent inter-personal skills working in a small team environment.
o Displays flexibility and adaptability to develop improvements to existing systems and processes to achieve greater output and efficiencies.
o Excellent communicator at all levels.
o SIA Door Supervisor licence (or prepared to work toward).
o SIA CCTV Operators licence (or prepared to work toward).
o Hold full UK manual driving licence.

Desirable:
o Previous experience in Security Manager role at large venue.
o Previous experience managing security contracts.

Personal Attributes:
o Demonstrates enjoyment in the work environment.
o Professional, polite and approachable manner.
o Positive attitude and optimistic.
o Resilient, calm and in control of emotions.
o Excellent communicator at all levels
o Self – motivated and proud to be part of the experience.