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Banking app helps Qatar 2022 workers send money home

Qatar 2022 Fifa World Cup stadium workers can now easily transfer money to their home countries through the Supreme Committee for Delivery & Legacy’s (SC) partnership with Commercial Bank Qatar (CBQ).

The relationship has helped to launch a new mobile banking app that streamlines the process for workers in Qatar to wire money to their families in another country. It also offers an attractive exchange rate and transaction fees from just QAR 5.

In addition, the solution means that stadium workers no longer need to give up their free time to transfer money via traditional exchange facilities.

It is estimated that between travel and queueing time, workers lose and average of two hours every time they wish to wire money home, and it is usually on their days of rest.

More than 8,000 SC workers bank with CBQ, and they transfer approximately QAR 16m ($4.4m/€3.7m/£3.3m) every month to their home countries.

In addition to transferring money, the app allows customers to view balances, check statements, change pin numbers and block lost or stolen cards.

“We are extremely proud to partner with CBQ on this initiative and have been impressed with the work carried out so far,” said Khalid Al Kubaisi, chief of the SC’s advisory unit and special projects.

“The training has allowed our workers to learn about the benefits of this service and put them into practice immediately. Time and money is precious for everyone and we hope this service gives our workers more of both.”

Amit Sah, CBQ’s EGM, said: “We are continuously investing in technologies that will improve the way we work for the benefit of our customers and Qatar.

“We want to be the leading bank for innovation, and initiatives like this one are key to achieving our goal. The way consumers fulfil their banking needs is changing. Our customers want to bank and transact on the go, and offering this feature utilises the latest technology to respond to this ever increasing demand.”

CBQ officials have been working alongside the SC to train workers who do not have easy access to ATMs or exchange facilities. A dedicated call centre has also been launched to accommodate any queries in relation to the new solution.

Images: Supreme Committee for Delivery & Legacy (SC)