FIFA has vowed to solve issues related to ticketing at the forthcoming Women’s World Cup in France after fans were left outraged when they discovered their seats are not grouped together.
The tournament, due to kick off on June 7 at Paris’ Parc des Princes stadium, announced yesterday (Monday) that print-at-home functionality was now live, which brought the seating issue to supporters’ attention.
FIFA initially defended its position, responding on the Women’s World Cup Twitter account: “Dear fans. We have noted some of your comments, re: your tickets. When you placed your order, a message indicating not all seats would be located next to each other did appear, before confirmation of your purchase. Unfortunately we will not be able to modify your order.”
An additional post said: “However, an exception could be made for parents whose seats are not next to the seats of their underage children (18 years old and younger).”
Fans have taken to social media to call out the governing body for the “ridiculous” situation, and have been demanding a change in policy.
For the full story, head over to our sister site TheTicketingBusiness.com
Image: FIFA
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